Our Privacy Policy

Last updated: 17/04/2025

Who We Work With
We provide HR consultancy services to businesses across Australia. Occasionally, we also work with international organisations regarding their Australian workforce. In doing so, we may collect and handle information about:
- Our clients and their staff
- Prospective clients
- Job applicants
- Website visitors
- Business contacts and partners

What Information We Collect
We collect personal and sensitive information as reasonably necessary to provide our services. This may include:

From website visitors and prospective clients:
- Name
- Email address
- Phone number
- Company name
- Information submitted through contact forms or email subscriptions
- Website analytics and cookie tracking

As part of our HR consultancy services:
We may collect, use, or be given access to a broad range of personal and sensitive information relating to a client’s workforce and business operations. This may include:

Employee-related information:
- Name, contact details, date of birth
- Employment history, pay rates, hours of work
- Performance reviews and disciplinary records
- Information relating to complaints, investigations, and terminations
- Health or medical information (e.g. for leave or return-to-work purposes)
- Union membership (where relevant and with consent)

Client business-related information:
- Organisational structure and staffing
- Business policies and procedures
- Operational or cultural issues
- Workforce strategies or restructuring plans (e.g. redundancies)

How We Collect Information
We collect information directly from individuals, clients, or authorised representatives through:
- Website forms and online enquiries
- Phone calls, consultations, and emails
- Onboarding processes and client-supplied documents
- Recruitment platforms (e.g. Seek)
- Marketing platforms (e.g. Mailchimp, Salesforce)
- Online tools (e.g. analytics and cookie tracking)

Why We Collect Your Information
‍We collect, use, and store personal and business information for purposes including:
- Delivering HR services to our clients
- Responding to enquiries or service requests
- Managing employee-related matters such as onboarding, performance, and compliance
- Conducting investigations, managing grievances or termination processes
- Supporting recruitment and workforce planning
- Sending marketing updates, newsletters, or event invitations
- Improving our services and website functionality

You may opt out of marketing communications at any time.
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Use of Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to enhance user experience and collect insights on site usage. This includes:
- Google Analytics – to analyse website traffic and trends
- Salesforce Marketing Cloud – to deliver and track marketing campaigns
- Mailchimp – for newsletter and email communications

These tools may collect information such as pages visited, time spent on site, and interactions with emails or forms.

You can disable cookies via your browser settings. However, this may affect your user experience.

Disclosure of Information to Third Parties
We may share information with trusted third parties who help us operate our business and deliver services, including:
- Salesforce (CRM and email journey management)
- Microsoft OneDrive (secure cloud-based document storage)
- Seek (recruitment services)
- Mailchimp (email marketing)
- Google (analytics)

Some third-party service providers may store data on servers outside of Australia. While we may not always know the exact location, we take reasonable steps to ensure these providers adhere to privacy standards in line with Australian law.

We do not sell or rent your personal information to any third party.

Storage and Security of Information
We take reasonable steps to protect the personal and sensitive information we hold, including:
- Using secure cloud-based storage (e.g. Salesforce, Microsoft OneDrive)
- Restricting access to authorised personnel only
- Using password protection and account access controls
- Educating our staff on privacy obligations

While we take all reasonable precautions, no method of transmission over the internet or storage is completely secure. If we become aware of a data breach, we will notify affected parties in line with the Notifiable Data Breaches Scheme.

Access and Correction
You may request access to the personal information we hold about you and ask for it to be corrected if it is inaccurate or outdated. Please contact us via email at hr@hrdynamics.com.au and we will respond within a reasonable timeframe.

Complaints and Concerns
If you have concerns about how we handle personal information, please email us at hr@hrdynamics.com.au. We take all complaints seriously and will aim to resolve them promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The latest version will always be available on our website.